Simpati, Loop, dan Kartu AS Dilebur, Pelanggan Lama Akan Alami Hal Ini Halaman all - Kompas.com (2023)

Kompas.com - 26/06/2021, 15:30 WIB

Simpati, Loop, dan Kartu AS Dilebur, Pelanggan Lama Akan Alami Hal Ini Halaman all - Kompas.com (1)

Lihat Foto

Logo baru Telkomsel dengan ikon portal. Merpresentasikan, bersama Telkomsel, pelanggan bisa memasuki dunia baru dan mengeksplor hal-hal baru.(KOMPAS.com/ Galuh Putri Riyanto)

Penulis Nur Fitriatus Shalihah

|

Editor Rendika Ferri Kurniawan

KOMPAS.com - Operator seluler Telkomsel kini resmi menggabungkan produk kartu prabayar mereka yakni Simpati, Kartu AS, dan Loop menjadi Telkomsel PraBayar.

Diberitakan Kompas.com, 23 Juni 2021, penggabungan itu merupakan strategi untuk menyederhanakan merek.

"Tujuannya agar integrasi produk dan layanan berbasis digital lebih menyeluruh, guna menghadirkan produk dan layanan yang memberikan kemudahan serta kenyamanan bagi para pelanggan," ungkap VP Corporate Communications Telkomsel, Denny Abidin.

Apa saja yang akan terjadi pada pelanggan lama?

Baca juga: Ini 4 Perbedaan 5G Telkomsel dan Indosat Ooredoo, Pilih Mana?

1. Nomor masih bisa digunakan

Denny menjelaskan pelanggan lama dari merek Simpati, Kartu AS, dan Loop tak perlu risau dengan kebijakan peleburan tersebut.

Hal ini karena nomor pelanggan lama masih dapat digunakan seperti biasa, meski dilebur menjadi Telkomsel Prabayar.

2. Semua layanan masih sama

Denny mengungkapkan bahwa mekanisme layanan pada pelanggan lama masih sama.

Voucher isi pulsa, penawaran paket, masa aktif nomor, masa berlaku paket, skema tarif, dan varian paket masih sama.

"Masih dapat digunakan tanpa mengubah mekanisme pada layanan sebelumnya, baik itu voucher isi pulsa, penawaran paket, masa aktif nomor, masa berlaku paket, skema tarif, dan varian paket," ungkap Denny.

Baca juga: Ini Daftar Wilayah Layanan 5G Telkomsel dan Indosat Ooredoo

3. Nama baru

Jika sebelumnya menggunakan merk sendiri-sendiri, yakni Simpati, Kartu AS, dan Loop, kini ketiganya menggunakan nama merk baru.

Denny menjelaskan pelanggan ketiga layanan prabayar itu kini akan berada dalam naungan merk yang baru, yaitu Telkomsel PraBayar.

4. Layanan terpusat

Meski saat ini paket internet dan layanan lain masih bisa digunakan pelanggan lama, ke depannya, layanan untuk pelanggan kartu prabayar Simpati, Kartu AS, dan Loop akan digabungkan secara bertahap, yakni mengikuti layanan untuk pelanggan Telkomsel PraBayar.

Denny mencontohkan salah satu customer touchpoints, yaitu UMB akan disatukan ke *363#, sehingga tidak terpisah menurut brand seperti sebelumnya.

Akan tetapi Denny tidak menyebutkan kapan hal itu akan mulai diberlakukan.

Baca juga: Cara Daftar Kartu Telkomsel dan Perpanjang Masa Aktif Tanpa Isi Ulang Pulsa

Kartu perdana lama masih bisa dibeli

Meski sudah digabungkan, para calon pelanggan prabayar baru masih bisa memilih untuk membeli kartu perdana di bawah merek Simpati, Kartu AS, ataupun Loop, bukan di bawah merek Telkomsel PraBayar.

Hal itu karena kartu perdana dari tiga merk tersebut masih beredar di pasaran.

"Kartu perdana (starterpack) baru yang masih beredar di pasaran tetap masih dapat dipergunakan, dan mengikuti benefit dan skema masing-masing mereknya," tutur Denny.

(Sumber: Kompas.com/Galuh Putri Riyanto | Editor: Yudha Pratomo)

Dapatkan update berita pilihan dan breaking news setiap hari dari Kompas.com. Mari bergabung di Grup Telegram "Kompas.com News Update", caranya klik link https://t.me/kompascomupdate, kemudian join. Anda harus install aplikasi Telegram terlebih dulu di ponsel.

Baca berita tanpa iklan. Gabung Kompas.com+

Tag

  • peleburan telkomsel
  • peleburan simpati, loop, dan kartu as
  • merger simpati
  • simpati, loop dan kartu AS dimatikan
  • nasib pelanggan lama simpati, loop dan kartu AS
Lihat Tren Selengkapnya
  • 8 Ponsel yang Bisa Internet 5G Telkomsel, Lengkap Spesifikasi dan Harganya
  • Daftar Daerah dan Ponsel yang Bisa Menggunakan Jaringan 5G Telkomsel
  • Simak, Ini Cara Aktifkan Layanan 5G Telkomsel
  • Ini 4 Perbedaan 5G Telkomsel dan Indosat Ooredoo, Pilih Mana?
  • Ini Daftar Wilayah Layanan 5G Telkomsel dan Indosat Ooredoo
  • Cara Daftar Kartu Telkomsel dan Perpanjang Masa Aktif Tanpa Isi Ulang Pulsa

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' + item.method.toUpperCase()); } else { var sourceDiv = createElement('div', null, null, [cssClasses.source], resultObj.engine['type']); } var textWrapper = createElement('div', null, null, [cssClasses.text_wrapper]); textWrapper.appendChild(categoryDiv); textWrapper.appendChild(titleDiv); textWrapper.appendChild(sourceDiv); recItemWrapper.appendChild(imgWrapper); recItemWrapper.appendChild(textWrapper); recItemWrapperA.appendChild(recItemWrapper); recItem.appendChild(recItemWrapperA); widgetWrapper.appendChild(recItem); // hook up the click handler for this item // recItem.onclick = handleClick.bind(null, jxRecHelper, item.url + tracker_params, index); recItemWrapperA.onclick = handleClick.bind(null, jxRecHelper, item.url + tracker_params, index); }); } var endDate = new Date(); var loadtime = (endDate.getTime() - startDate.getTime()); trackEventGa('AIML Article Recommendation', 'Content Loaded', 'algsrc='+resultObj.engine['tracker_algsrc']+',site=TREN,device=desktop,loadtime=' + loadtime) let domain = window.location.hostname; 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console.log(err.stack); let domain = window.location.hostname; if(domain=='www.kompas.com'){ var url=window.location.href.split("/"); domain=url[2]+'/'+url[3] } let subs_type = "No Subscription" let is_lgn = 0; let engine = resultObj.engine['tracker_algsrc']; if(getCookie('kmps_usrid')){is_lgn=1}; let endDate = new Date(); let time_load = (endDate.getTime() - startDate.getTime()); trackMixpanel(domain, subs_type, is_lgn, 'fail', time_load, engine); } }); } const _jxRecSdkURL = 'https://scripts.jixie.media/jxrecsdk.1.0.min.js'; var startDate = new Date(); class OneWidget { constructor() { //this is also the one we will pass to the JX rec helper object when //we instantiate it: //In this implementation most of these come from the options obj //on the publisher page. this._options = { accountid: '9262bf2590d558736cac4fff7978fcb1', pageurl: 'https://www.kompas.com/tren/read/2021/06/26/153000965/simpati-loop-dan-kartu-as-dilebur-pelanggan-lama-akan-alami-hal-ini', widget_id: '1000183-6xWeiWZFIM', type: 'pages', container: 'rekomendasi-konten-pilihan-untukmu-aiml', keywords: content_tags, title: title, customid: "65", count: 14, }; this._containerId = this._options.container; this._container = document.getElementById(this._containerId); this._engines = [{"url":"https:\/\/recommendation.jixie.media\/v1\/recommendation","method":"GET","pageurl":"https:\/\/www.kompas.com\/tren\/read\/2021\/06\/26\/153000965\/simpati-loop-dan-kartu-as-dilebur-pelanggan-lama-akan-alami-hal-ini","system":"jx","type":"api-1","tracker_params":"?source=widgetML&engine=V","tracker_algsrc":"V","count":14},{"url":"https:\/\/recommendation.kgdata.dev\/api\/v1\/recommendation","method":"POST","pageurl":"https:\/\/www.kompas.com\/tren\/read\/2021\/06\/26\/153000965\/simpati-loop-dan-kartu-as-dilebur-pelanggan-lama-akan-alami-hal-ini","system":"kg","type":"api-2","tracker_params":"?source=widgetML&engine=C","tracker_algsrc":"C","count":14,"page_status":"read"},{"url":"https:\/\/apis.kompas.com\/api\/v2\/related?url=2021\/06\/26\/153000965","method":"GET","pageurl":"https:\/\/www.kompas.com\/tren\/read\/2021\/06\/26\/153000965\/simpati-loop-dan-kartu-as-dilebur-pelanggan-lama-akan-alami-hal-ini","system":"jm","type":"api-3","tracker_params":"?source=widgetML&engine=J","tracker_algsrc":"J","count":14}]; 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if (wSl.length > 0) { for (let i = 0; i < wSl.length; i++) { wSl[i].classList.toggle('show') } } }) function trackEventGa(category, action, label) { if ("ga" in window) { ga(function() { tracker = ga.getAll()[0]; if (tracker) { tracker.send("event", category, action, label); console.log('track event ', category, action, label) } }) } } function trackMixpanel(domain, subs_type, is_lgn, is_load, time_load, engine){ // if(domain.indexOf("katanetizen") != -1){ // console.log(domain, subs_type, is_lgn, is_load, time_load, engine); mixpanel.track('AIML Widget Loaded', { 'Page Type': 'Read', 'Page Domain': domain, 'Page Subscription Type': subs_type, 'Login Status': is_lgn, 'Load Status': is_load, 'Load Time': time_load, 'Engine': engine, 'Widget Type': 'Article', }); console.log('track mix panel', 'AIML Widget Loaded', 'Read') let kmp_nm = getCookie('kmp_nm'); if(kmp_nm){ distinct_id = mixpanel.get_distinct_id(); mixpanel.identify(distinct_id); mixpanel.people.set({ '$name': atob(kmp_nm), 'Subscription Type': subs_type, }); 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if (kmps_usrid && !saved && el.parentElement.classList.contains('-active')) { let url = el.parentElement.getAttribute('data-url'); let guid = get_guid(url); check_bookmark( kmps_usrid, guid ).then(function(resp) { if (resp.hasOwnProperty('total_data')) { if (resp.total_data > 0) { el.parentElement.querySelector('.buttonBookmark').classList.add('-active'); el.parentElement.querySelector('.buttonBookmark').innerHTML = 'Hapus dari tersimpan'; el.parentElement.setAttribute('data-saved', 'true'); } else { el.parentElement.setAttribute('data-saved', 'false'); } } }) } }) document.addEventListener("click", function(e) { // console.log(e.target) if (el.contains(e.target)) { // console.log(tdd) } else { el.parentElement.classList.remove('-active') } }); }); } } function check_bookmark(kmps_usrid, guid) { let url = `https://api.kompas.com/2021/reaction/bookmark/list?kmps_usrid=${kmps_usrid}&guid=${guid}`; return new Promise(function(resolve, reject) { var xmlhttp = new XMLHttpRequest(); xmlhttp.onreadystatechange = function() { if (this.readyState == 4 && this.status == 200) { resolve(JSON.parse(this.responseText)) } }; xmlhttp.open("GET", url, true); xmlhttp.send(); }); } function do_bookmark(pageurl, pos, userFeedback) { const wSpecItem = document.querySelector(`.wSpec-item[data-index="${pos}"]`); const btnBookmark = wSpecItem.querySelector('.buttonBookmark'); const kmps_usrid = getCookie('kmps_usrid'); const guid = get_guid(pageurl); if (kmps_usrid) { if (btnBookmark.classList.contains('-active')) { set_unbookmark({ guid: guid, kmps_usrid: kmps_usrid, type: 'article' }).then(function(resp) { btnBookmark.classList.remove('-active'); btnBookmark.innerHTML = 'Simpan artikel'; reactionToast('Artikel berhasil dihapus dari list yang disimpan'); userFeedback.event('un-save'); }).catch(function(resp) { // message: "Data doesn't exists" if (resp.hasOwnProperty('message') && resp.message.includes('exist')) { btnBookmark.classList.remove('-active'); btnBookmark.innerHTML = 'Simpan artikel'; reactionToast('Artikel berhasil dihapus dari list yang disimpan'); } }) } else { const user_bookmark_url = "https://activity.kompas.com/saved?order=desc"; set_bookmark({ guid: guid, kmps_usrid: kmps_usrid, type: 'article', publisher: 'kompas', platform: 'desktop' }).then(function(resp) { btnBookmark.classList.add('-active'); btnBookmark.innerHTML = 'Hapus dari tersimpan'; reactionToast('Artikel berhasil disimpan', user_bookmark_url); userFeedback.event('save'); }).catch(function(resp) { // message: "Data already exist" if (resp.hasOwnProperty('message') && resp.message.includes('exist')) { btnBookmark.classList.add('-active'); btnBookmark.innerHTML = 'Hapus dari tersimpan'; reactionToast('Artikel berhasil disimpan', user_bookmark_url); } }) } } else { const login_url = "https://account.kompas.com/login/a29tcGFz/" + btoa(window.location.href); window.location.href = login_url; } } function set_bookmark(data) { const url = "https://api.kompas.com/2021/reaction/bookmark/add"; return new Promise(function(resolve, reject) { const xmlhttp = new XMLHttpRequest(); xmlhttp.onreadystatechange = function() { if (this.readyState == 4 && this.status == 201) { resolve(JSON.parse(this.responseText)); } else if (this.readyState == 4 && this.status == 400) { reject(JSON.parse(this.responseText)); } }; xmlhttp.open("POST", url, true); xmlhttp.setRequestHeader("Content-Type", "application/x-www-form-urlencoded;charset=UTF-8"); xmlhttp.send(formBody(data)); }); } function set_unbookmark(data) { const url = "https://api.kompas.com/2021/reaction/bookmark/delete"; return new Promise(function(resolve, reject) { const xmlhttp = new XMLHttpRequest(); xmlhttp.onreadystatechange = function() { if (this.readyState == 4 && this.status == 200) { resolve(JSON.parse(this.responseText)); } else if (this.readyState == 4 && this.status == 400) { reject(JSON.parse(this.responseText)); } }; xmlhttp.open("POST", url, true); xmlhttp.setRequestHeader("Content-Type", "application/x-www-form-urlencoded;charset=UTF-8"); xmlhttp.send(formBody(data)); }); } class UserFeedback { constructor(engine, pageurl, jxRecHelper, pos) { this.engine = engine; this.pageurl = pageurl; this.jxRecHelper = jxRecHelper; this.pos = pos; } event(feedback) { if (this.engine == 'C') { const xmlhttp = new XMLHttpRequest(); let params = { domain: 'kompas.com', ce_userid: getCookie('kmps_usrid'), ce_sessionid: getCookie('ukid'), ce_pageurl: this.pageurl, engine: 'C', ce_feedback: feedback } xmlhttp.open("GET", 'https://apis.kgdata.dev/v1/aiml/feedback-widgetml' + formatParams(params)); xmlhttp.send(); } else if (this.engine == 'V') { if (feedback == 'share') { this.jxRecHelper.shared(this.pos); } else if (feedback == 'save') { this.jxRecHelper.bookmarked(this.pos); } else if (feedback == 'not-interested') { this.jxRecHelper.hidden(this.pos); } else if (feedback == 'un-not-interested') { this.jxRecHelper.unhidden(this.pos); } } } } function formatParams(params) { return "?" + Object .keys(params) .map(function(key) { return key + "=" + encodeURIComponent(params[key]) }) .join("&") }

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